Refund policy

At TrendLeaf, we want you to feel confident when shopping with us. If your purchase does not meet your expectations, we offer a 30-day free return and refund policy subject to the terms below.

30-Day Return Period

You may request a return within 30 calendar days of receiving your order.

To be eligible for a return, the item should be returned in reasonable condition. Whenever possible, please return the product in its original packaging and include all components that were included with your order.

Free Returns

TrendLeaf provides free returns within the 30-day return period for eligible purchases.

Once your return request has been approved, we will provide instructions for completing the return. Customers should follow the return instructions provided by our support team to ensure the return can be processed correctly.

Refunds

After your returned item has been received and inspected, we will process the applicable refund.

Approved refunds will generally be issued to the original payment method used for the purchase.

The time required for the refunded amount to appear in your account may depend on your payment provider or financial institution.

Damaged or Incorrect Items

If you receive an item that is damaged, defective, incorrect, or materially different from what you ordered, please contact us as soon as reasonably possible.

Please provide:

Your order number
A description of the issue
Photographs showing the product and relevant packaging when appropriate

Our customer support team will review the information and provide appropriate instructions.

Items That Cannot Be Returned

Returns may be limited or declined when an item has been substantially damaged after delivery through misuse, intentional damage, modification, or other conditions unrelated to a product issue.

Products that have been altered or modified by the customer may also be ineligible for return.

How to Request a Return

To request a return, contact:

Email: support@TrendLeaf58.site
Phone: +1 (270) 860-8922

Please include your order number and the reason for your return.

Important Note

Please do not send a return to the business address unless our customer service team specifically instructs you to do so. Return instructions may vary depending on the order.

TrendLeaf reserves the right to review each return request according to this policy and applicable consumer protection requirements.